Full Management Service
When we are instructed to manage your property we will carry out the full range of management services. We will take care of every aspect of the Letting of your property and its ongoing management.
Rent Guarantee Service
As part of our Managed Service we can also guarantee the rent whilst the tenant is in the property. We guarantee to pay the full market rent in the event that the tenant damages the property or does not pay the rent for whatever reason. If you choose this option we will provide this guarantee for as long as we manage your property.
Tenant Introduction Service
We will advertise your property and secure a quality tenant. The landlord will be responsible for the management of the property.
Rent Collection Service
We will collect the rent from your tenant each month and transfer it to your nominated bank account.
Advertising Only Service
We will comprehensively advertise your property through all available media. This will include local newspapers, national websites (rightmove and zoopla) and social media. We will then provide you with details of suitable tenants.
If you only require certain services we can provide a service spefici to your needs. Please contact us to discuss your requirements.
Services in detail
Some of our services are listed below. For an exhaustive list of services included please read our free Landlord Information Brochure
Maintenance and Repairs
We carry out pre programmed visits to your property on a regular basis. We can organise any maintenance or repairs required by using either your own contractors or one of our own. In addition we will deal with any ad hoc repairs that are required during the period of the tenancy. We will always seek your approval before authorising any repair. We will also take care of routine maintenance such as Gas Safety Checks, EPC's, PAT Testing, Fire Alarm Testing etc.
Regular Programmed Inspections
We will visit your property on a regular basis, usually quarterly, to ensure that it is being well looked after by the tenants.
Ongoing Support and Advice
We will assist you with all aspects of the management of the property and will give advice on any issues which may arise during the tenancy. Examples could include: you may want to increase the rent, the tenant might lose their job, how to effectively deal with condensation or damp etc. We will also inform you of any changes in the relevant legislation which may affect your property.
Rent Collection and Statements
We will collect the rent from your tenant by standing order each month. This is then transferred to your nominated bank account within 3 working days. A detailed invoice and statement of account is then forwarded to you each month for each property that we manage. We have a strict Overdue Rent Procedure which we follow in every case where the rent is 3 days overdue to ensure that there is the minimum of delay with your rent payment.
End of Tenancy Procedures
We will carry out a comprehensive inspection at the end of the tenancy to assess the condition of the property. We will deal with all matters relating to the release of the tenant's deposit. If instructed we will begin re marketing the property with a view to re letting it once notice as been given by the tenant. This keeps void periods to a minimum.
We manage properties for a number of overseas Landlords. We are experienced in dealing with matters that might arise in such circumstances. We can prepare relevant statements and provide returns to HMRC where required.
We can carry out a free no obligation appraisal of your property's likely rental income. We can advise on any remedial works which may be required. We can also advise on current rental demand and legal requirements relating to electrical safety, furniture, fire alarms, EPC's, gas safety etc.
Marketing and Advertising your property
Once instructed your property will be uploaded the same day (usually within hours) onto the internet, including our own website, Rightmove.co.uk and Zoopla.co.uk. Your property will be available to potential tenants immediately. All properties are advertised with full colour photos and comprehensive descriptions. A full floor plan will be included with each property. A 'TO LET' board will be placed outside the property. Our registered tenant list will also be inspected to search for any potential matches.
We can carry out viewings 6 days a week up until 7pm on weekdays. This increases the number of tenants who will be viewing your property, as many people are only able to view after 6pm. All viewings are accompanied by a staff member.
All potential tenants are required to complete a comprehensive application form for the property that they are interested in. This form is used to carry out referencing by a Specialist Reference Company. All applicants are assessed for credit worthiness, employment references and landlord references. In some circumstances a Guarantor may be requested to provide additional security. Proof of ID and current address is requested from all applicants.
Deposit and Inventory
Once the tenant is accepted a deposit is taken to safeguard against damage to the property. We will take on the responsibility of protecting the deposit via an approved Deposit Protection Scheme, if we are instructed to manage the property. A comprehensive inventory and schedule of condition with colour photos will be prepared for each tenancy. Meter Readings of all utilities will be taken. At the end of the tenancy we will inspect the property to check for any damage.
We will prepare an easy to read legal agreement which in most cases will be an Assured Shorthold Tenancy Agreement. This is a licensed agreement fully compliant with current legislation and will be signed by all tenants prior to moving in to the property. In general this will be for a period of not less than 6 months and then renewable on a month to month basis. This gives you, the landlord, the flexibility to re-occupy or re-let the house after giving the tenant two month's notice to quit.
Fees for Landlords
Advertising only service £150
Tenant Introduction Service £390
Full Management Service £390 set up fee plus 9% monthly fee
Guaranteed rent and full management £390 set up fee plus 12% monthly fee
Please note all the aboves fees include VAT except the monthly fee.